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Type of bind: Hardcover
Dewey Decimal Number: 658
EAN num: 9780471660484
ISBN number: 0471660485
Label: Wiley
Manufacturer: Wiley
Quantity: 1
Page Count: 576
Printing Date: November 19, 2004
Publishing house: Wiley
Sale Popularity Level: 187335
Studio: Wiley
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Editor's Notes and Comments:
Product Description:
THE PROFESSIONAL SERVICES FIRM BIBLE
A comprehensive guide to every aspect of firm operation: - Governance
- Organizational structure
- Compensation
- Sales management
- Marketing and advertising
- Business development
- Contract negotiations
- Intellectual property
- Writing proposals
- Strategic partnering
- Quality assurance
- Training and professional development
- Recruiting and retention
- Project management
- Risk management
- Finance and accounting
- Purchasing and procurement
- Vendor management
- Information technology
- Legal issues
- Office management
User popularity level:
Rated by buyers 
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I have been using this book mostly as a topic-by-topic reference. In most areas I have found it very useful in that many of these topics when addressed in other books do not apply to services organizations. The topic coverage in the book is very good. I'm ordering the e-book to make it easier to find specific information. The book does a good job of pointing to the reasons services businesses can be more complex to establish and run than other types of businesses. Good focus on people issues to be addressed. It seems highly unreasonable that it is called a "bible" -- it would have been better called a "reference" or "guidebook".
Rated by buyers 
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Sorry, but this is not the bible of PS. It is too superficial and very basic. There are other books on the subject tha can claim the bible title, i. e. The Business of Advising, or Maister's books.
Rated by buyers 
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If you operate or work at a professional services firm, this book is invaluable. After reading the review by Steve Powers in the Dallas Morning News, my interest peaked. The book touches every aspect of operating a midsize firm-from sales management and business development to writing proposals and recruiting. There is also a great CD-ROM that features diagrams, spreadsheets, checklists, and other useful resources. It is a very useful reference tool for beginners and pros alike!
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