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Type of bind: Hardcover
Dewey Decimal Number: 658
EAN num: 9780073121666
ISBN number: 0073121665
Label: McGraw-Hill/Irwin
Manufacturer: McGraw-Hill/Irwin
Quantity: 1
Page Count: 806
Printing Date: May 05, 2005
Publishing house: McGraw-Hill/Irwin
Sale Popularity Level: 17698
Studio: McGraw-Hill/Irwin
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Editor's Notes and Comments:
Product Description:
Chase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 11/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP. The concepts are illustrated by using abundant real world examples, articles, illustrations, problems and cases. Technology is integral to the sucess of this course, as such, CJA also provide students and instructors with an innovative array of leading edge technology learning and teaching tools.
User popularity level:
Rated by buyers 
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I didn't get a chance to use this book, dropped the class after I ordered it.
Rated by buyers 
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This is a very good book required by many MBA programs. The book contains much useful information with detailed analysis and examples. The biggest problem I have with this book is the use of the word "it." I find it hard to figure out what "it" is. "Rule 3. Merge Information-Processing Work into the Real Work That Produces the Information. This means that people who collect information should also be responsible for processing it. It minimizes the need for another group to reconcile and process that information..." There are countless examples of the use of "it." In the same section (Principles of Reengineering) the authors make note that "it" refers to the actual rule 3, while in rule 4, "it" is noted as the result of the rule. The authors could have chosen an alternate phrase instead of confusing the reader with the lack vocabulary. Although, I have the problem with pronoun usage, the book is very well laid out and flows greatly from operations strategy to supply chain planning and control. The supplements that are available with the book include financial analysis tools, operations technology tools as well as sample problems.
Rated by buyers -
I was very pleased with the availability of this textbook. My professor had originally reserved a different book then changed her mind last minute. The very first day of class we not only had an assignment, but we also had to scramble to get the "revised" book. Thanks to Amazon for giving such prompt service.
Rated by buyers -
This seller sent the wrong text with the wrong ISBN number, even though it is an edition of this text, it's not what was advertised. Also, I paid for expedited shipping and received it non-priority along with making an extra donation who pocketed the difference. BEWARE!!!
If I could import the pics of what I was sent, I would
Rated by buyers -
This book is comprehensive, up-to-date and well-written. The 'technical notes' appended to some chapters provide a little mathematical underpinning to discussions of topics like queuing theory, SPC, and linear programming, but the emphasis is on practical applications and there are plenty of worked examples.
The target audience deserves to be much greater than aspiring or actual manufacturing managers. By setting OM within a strategic context, by addressing both services and products, and by covering the entire product lifecycle, this book equips anybody concerned with performance improvement in any business with an indispensable toolbox. It's virtually an MBA in a box.
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